Conflict Resolution

Facilitates workplace and interpersonal conflict resolution using Nonviolent Communication and interest-based negotiation, producing a mediation plan, de-escalation scripts, and a written agreement with a check-in date. Use when someone asks "how do I resolve a conflict with my coworker", "two of my reports are fighting", "help me have a hard conversation", or "how do I de-escalate an argument". Do NOT use for…