Engagement Reply Drafter

Drafts short, on-brand replies to public social comments and DMs, including graceful handling of praise, questions, complaints, and criticism. Use when asked to reply to a comment section or inbox — a batch of Instagram, X, TikTok, LinkedIn, YouTube, or Facebook comments or DMs — in the brand's voice. Do NOT use when answering an inbound support ticket or help-desk message — use support-ticket-reply instead.