sk Skill · jschuller
triaging-incidents
Creating, triaging, updating, and analyzing ServiceNow incidents. Assess severity, check affected CIs, find related incidents, and recommend assignments. Use when the user mentions incidents, INC numbers, outages, service disruptions, ticket creation, triage, priority, severity, ITSM operations, SLA breaches, assignment groups, "what's on fire," or "open P1 incidents."
Open on skills.sh ↗read 2026-09-15
- installs 8w
- 0
- 30-day movement
- starts with the next reading
- Related entries
- 1
- Connections
- 8
Python
- Host repository
- jschuller/mcp-server-servicenow
- Version
- 1.0.0
- Allowed tools
- mcp__plugin_servicenow_servicenow__list_records, mcp__plugin_servicenow_servicenow__get_record, mcp__plugin_servicenow_servicenow__create_record, mcp__plugin_servicenow_servicenow__update_record, mcp__plugin_servicenow_servicenow__list_ci, mcp__plugin_servicenow_servicenow__get_ci, mcp__plugin_servicenow_servicenow__get_ci_relationships, mcp__plugin_servicenow_servicenow__get_table_schema
- Host stars
- 18
- Host language
- Python