vertical-restaurants

Domain-knowledge primer for the restaurants & hospitality vertical (dine-in, pickup, delivery). Gives architect and pm the vocabulary, non-obvious operating rules, must-model entities, and incumbent landscape so a restaurant-product spec isn't naive about modifiers, 86'd items, aggregator commissions, tip law, and razor-thin margins. Covers the 4 products: online-ordering, reservations, loyalty, shift-scheduling.