communicating-quality-findings

Shapes QA output for the person who has to act on it: result and blocker in the first two lines, one decision per report, findings ordered by what they cost, the long artifact in a file and the decisions in the message, and magnitude stated in units the reader can count. Use when a report is accurate but nobody acts on it, when a finding set is too long to read under time pressure, when the same findings must be…