collaboration-intelligence

Maintain and use a cross-channel collaboration map of rooms, people, agents, agent owners, relationships, expertise, ownership, roster, priority/VIP handling, and recent context. Trigger when a task or message carries room/channel/sender/member metadata; the user asks who is in a room, what it is for, who owns or knows a component, where to ask, or whom to contact or cc; you must coordinate, delegate, hand off,…